Frequently Asked Questions

How much will I save by using Ultimate Currency Exchange?

Depending on the amount, you can save hundreds of dollars. A client can save 1% to 3% on a transaction, depending on the currency, when compared to the bank's currency exchange rate. The exchange rate you get from your bank may include a substantial markup when you actually transact and convert currency. We do not charge service fees and our currency exchange rates are posted on our website. You have complete transparency and certainty when you do business with us. We are able to offer highly competitive currency exchange rates because of our significant purchasing power and low overhead. Check our exchange rates page or use our currency calculator to see how much you can save with us today. We offer highly competitive currency exchange rates because of our significant purchasing power and low overhead.

Is there a minimum or maximum limit for each exchange transaction?

At our branches we do not have a minimum limit for transactions, but there is a maximum limit of $40,000 CAD (or $30,000 USD) per day per person. For online orders, our minimum limit is $90.00 and maximum limit is $3,000 CAD.

Can I exchange any currency at your store?

We have more than 90 foreign currencies available at our branches, the list is available on our Exchange Rates webpage. For larger amount of minor currencies, we advise you to order online or by phone to make sure that we have the currency instock for you. For the majority of currencies we need only one business day's notice.

How can I be sure that Ultimate Currency Exchange beats my bank rates?

Call your bank or check their website! In fact, we urge you to do so before calling us. Doing so will allow you to see your savings.

Will I receive a hard copy confirmation of the transaction?

Yes, we will provide you with receipt that details the received and submitted funds as well as the exchange rate.

How come Ultimate Currency Exchange can provide better rates than the big five Canadian banks?

At Ultimate Currency Exchange, our exclusive focus is foreign currency exchange. For the banks, however, the foreign exchange business is only one of many services offered. Also, our significant purchasing power and low overhead help us beat the bank rates every time.

How much do you charge per transaction?

Nothing. We do not charge any commission fee. Wether exchanging $1 or $10,000, we will provide the same great service for no commission fee.

Can I pay by US dollars for my exchange?

Yes, you can exchange your US dollars directly to any of our foreign currencies. Also you can also receive US dollars if you are selling a foreign currency. This way you will save money by not having to exchange twice.

What is Eurozone?

The collective group of countries which use the Euro as their common currency. The Eurozone came into being in 1999, and originally consisted of 11 countries. As of 2019, 19 countries are members of the Eurozone. The Eurozone does not include every country in the European Union (some countries do not use the Euro), and does not include every country that uses the Euro (to become part of the Eurozone, the country must use the Euro as its sole legal currency).

The eurozone currently consists of Austria, Belgium, Cyprus, Estonia, Finland, France, Germany, Greece, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Portugal, Slovakia, Slovenia, and Spain.

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Last updated on Dec 05, 2019 at 01:30 PM EST

Get In Touch With Us Today

For all your currency exchange enquiries, please text, call or send us a message below.

Text: You can now contact or order to us by sending a text to 613-596-5505.

Phone: 1-888-727-6926
Email: enquiry@uexchange.ca

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